Where to find Updater in 2026: Our event lineup (so far)
By Amy Alexander Published Dec 1, 2025 Updated Dec 1, 2025 Updater is gearing up for another year on the road, connecting with multifamily pros, swapping ideas, and showing off what’s new on…
Amy Alexander
See what Amy has to say
Why Updater is free to multifamily teams, and why that’s a good thing
It’s a fair question. In multifamily tech, “free” can sometimes mean limited functionality, future upsells, or hidden fees.
But with Updater, free doesn’t mean less.
It means we’ve built a smart business model that allows us to offer our resident onboarding platform at no cost to property management companies.
Move-in day matters: Turn first impressions into resident satisfaction (without burning out teams)
Move-in day shouldn’t be an exercise in logistics. It’s one of your biggest opportunities to set the tone for the resident relationship. Done well, it creates trust, ease, and connection. Done poorly, it creates stress, friction, and lingering dissatisfaction.
That’s why we appreciated the recent blog from Grace Hill, “How To Create Move-In Magic: 5 Timely Tips for Multifamily Property Management.” They outline simple but powerful ways to improve the move-in experience.
Best practices for Custom Tasks (Now with more flexibility)
Custom Tasks just got an upgrade. You can now add up to 7 custom tasks (up from 3) in Updater Pro | Onboarding, giving your team more control to tailor the move-in experience to your community’s specific needs.
Updater wins three Revyse Best of Category Awards in Move-In
We’re thrilled to share that Updater has been named a 2025 Revyse Best of Category Award winner — not just once, but three times — in the Move-In category! These awards are 100% based on real feedback from our real multifamily users, making this recognition especially meaningful to our team.
How RealPage customers achieve move-in excellence with Updater
The move-in process is more than logistics—it’s the first step in creating an exceptional resident experience. Property management companies like Dayrise Residential, Woodmont Real Estate Services, and Jefferson Apartment Group are proof that specialized move-in technology delivers powerful results.
Yardi customers are elevating move-ins
Move-ins aren’t only about handing over keys—they’re a critical first impression. For Yardi customers, creating a smooth, stress-free move-in process isn’t a goal—it’s a necessity for resident satisfaction.
Transforming move-ins for boutique property management companies like Oddo Development
For smaller property management companies like Oddo Development, the move-in process has historically been a highly manual, time-intensive challenge. That was until Kelly Pfannenstiel, Director of Technology and Marketing Ops, took steps to standardize and streamline operations with Updater Pro | Onboarding, a move-in technology that’s proven invaluable.
Why move-in experiences matter: Insights from Bozzuto
At Bozzuto, the move-in experience is the foundation for long-term resident satisfaction. Carla Arizaga, Assistant General Manager overseeing three communities at the Riverbend District in Harrison, NJ, understands that how a resident is welcomed into their new home sets the tone for their entire stay.
A seamless move-in experience: How Sinatra & Co. uses technology to support their teams
In property management, where every moment counts, simplifying operations can make all the difference. For Tess Vogler, Director of Marketing at Sinatra & Co., the key to success is technology that works for everyone—leasing teams and residents alike.
Creating a warm welcome: The role of personal touch in resident satisfaction at Centerpoint
Rocio Martinez, the Assistant Property Manager at Centerpoint, a Dayrise Residential community in Fort Worth, Texas, is dedicated to providing residents with a move-in experience that goes beyond expectations. Her focus on making each new arrival feel like a valued part of the community sets a high standard in the multifamily housing industry.
Decron Properties crafts a seamless move-in experience
Tony Ramos, Training Manager at Decron Properties, knows that a resident's first impression is everything. With nearly 20 years in property management, Tony has seen firsthand how the move-in process sets the tone for a resident's experience.