Bozzuto wanted to create a consistent, streamlined move-in experience. By partnering with Updater, they saved 1-2 hours per move-in and reduced resident move-in time from days to hours.
We spoke with Madera Residential's Director of Technology Utilization to learn how Updater is helping onsite teams streamline the move-in process by reducing back-and-forth communication.
During Faraday Park's record-breaking month with 40 move-ins, Updater Pro | Onboarding saved the day, allowing the team to send approval letters in minutes and freeing up time for other tasks.
A property manager at Brixton McKinney, a Western Wealth Community, details her experience with Updater Pro | Onboarding and how it's helped her and her team streamline the move-in process.
Learn why a community manager at Mission Fairways, a Madera Residential Community, says the smoothness of the move-in process “sets the tone of their duration living here.”
Hear from Greystar's Director New Product Development about their partnership with Updater and how the flexibility of the platform has allowed them to continue to deliver a great resident experience that is integral to their operations.
We spoke with the Vice President of Marketing and Training at Pinnacle (acquired by Cushman & Wakefield) to explore what sets their properties apart and how they've harnessed Updater to simplify the moving experience for their residents.
In our case study with Fairfield, we discovered that Updater helped their residents save thousands of hours by reducing the need for over 7,000 phone calls and emails related to moving tasks.
We sat down with Banner's Director of Marketing & Revenue to learn that Updater eliminated many back-and-forth questions about moving from residents, but didn't change his teams' day-to-day at all.
We caught up with Ericka Eisenmann, Marketing Manager at Steadfast, to learn more about their goals and initiatives for improving the experience throughout the resident lifecycle.
Updater was one of those things we found that felt like a no-brainer – it’s a win-win. It enhances the [resident] experience from the very beginning and gives the community a personalized experience – and that’s very important to today’s renter.
Leah Rimpler
Director of New Product Development at Greystar
Updater has been instrumental in helping us remove friction from the move-in process for both our residents and onsite teams. New platform rollouts always come with challenges but the excitement around Updater Pro | Onboarding has been unmatched!
Jenna Miller
Senior Director of Marketing at Bozzuto
The move-in is one of the first interactions that our residents experience at our properties – one that sets the tone for their entire time with us. Updater helps us make a memorable first impression.
Terry Phillips
Senior VP of Strategic Operations at Fairfield Residential
We have people who will move from different communities back to us, or transfer within our communities, and the first question out of their mouths is, “Am I going to get the Updater email? Are they going to help me with the move?”, and we’re excited to always say “Yes!”
Michael DeFrang
Director of Marketing and Revenue Management at Banner
Updater was one of those things we found that felt like a no-brainer – it’s a win-win. It enhances the [resident] experience from the very beginning and gives the community a personalized experience – and that’s very important to today’s renter.
Leah Rimpler
Director of New Product Development at Greystar
Updater has been instrumental in helping us remove friction from the move-in process for both our residents and onsite teams. New platform rollouts always come with challenges but the excitement around Updater Pro | Onboarding has been unmatched!
Jenna Miller
Senior Director of Marketing at Bozzuto
The move-in is one of the first interactions that our residents experience at our properties – one that sets the tone for their entire time with us. Updater helps us make a memorable first impression.
Terry Phillips
Senior VP of Strategic Operations at Fairfield Residential
We have people who will move from different communities back to us, or transfer within our communities, and the first question out of their mouths is, “Am I going to get the Updater email? Are they going to help me with the move?”, and we’re excited to always say “Yes!”
Michael DeFrang
Director of Marketing and Revenue Management at Banner
Hear from our friends at Bozzuto, on why #moveinsmatter to them.
You’ve done your research,
You’ve heard from our partners, and now you want to see the real thing.