Not your grandfather’s mover concierge program

There’s the way it’s been done for 25 years… and there’s the Updater way.

talk to us what is Updater?

Leverage 6 flexible features

Updater answers your mover calls

  • We answer your calls,
  • Place service requests/orders, and
  • Sell agreed upon products & services

You transfer your mover calls to Updater

  • You coordinate new service requests/orders
  • You transfer mover & switcher calls to Updater
  • Updater sells agreed upon products & services

Use our tech platform in your call center

  • Using Updater’s technology platform, your call center agents can directly place orders for TV, internet, security, and more
  • All your call center needs is an internet connection

Use our tech platform in your call center

  • Your call center agents can place orders for TV, internet, security, and more directly into Updater’s technology
  • All your call center needs is an internet connection

Build moving features into your own digital experience

  • A complete API portfolio of moving-related features, products, and services
  • Plug moving products and services into your workflow

You offer our moving app

  • Offer a turnkey digital mover journey, branded for your company
  • Your customers organize and complete all moving-related tasks in one place

Enroll customers in your service via Updater

  • Allow Updater to place utility orders on your behalf
  • Movers reach Updater 30+ days pre-move

Benefits to make all your stakeholders smile

1.
Create, enhance, and scale

your concierge program, both digitally and over the phone.

2.
Launch new sales channels

to grow your ancillary revenue and reach customers before and after they call you.

3.
Integrate our moving app

as a critical upgrade and value-add for customers.

4.
Enroll customers & prospects digitally

in the products and services that you care about most.

Free eBook

Evaluate concierge service providers with Updater’s 9 recommended questions (and, of course, our answers to each).

Take the first step

The best way to get to know Updater is to see it in action and get your hands on the app – share your info and we’ll make that happen within 24 hours.

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