How to Bring Disney Magic to Customer Experiences
Learn from these customer service tips from the pros at Disney and apply them to your client, resident, or customer experience during their move.
6 Reasons Why Residents Want “Smart” Properties
Smart home technology is the new norm. But does your property provide consumer-grade technology to give residents a "smarter," more intuitive experience?
How to Effectively Manage Your Property’s Online Reviews
In our latest ebook, learn to defend your property against negative online reviews, amplify your positive social presence, and attract and retain residents.
5 Tips for Property Managers from the Hotel Industry
How can you make your property more like a high-end resort? Property managers, use these tips to give residents a luxe experience in their own backyard.
This Valentine’s Day, Give Back with Your Residents
Property managers, help your residents make the most of this Valentine's Day by organizing different charitable initiatives right in your community.
How to Engage Residents Through Resident Cycle
The key to resident retention is engagement throughout the resident cycle. Here are the 4 most critical times to engage residents, along with some tips.
What Property Managers Appreciate This Season
Property managers, read up on 3 great reasons to give thanks this season — from superhero site teams to technological advances in the industry and beyond.
Key Realty Group Shares Culture and Client Success
Learn how boutique Boston real estate firm Key Realty Group and Updater deliver exceptional client and agent experiences from beginning to end.
5 Things Renters Want in 2017 and How to Deliver
Read up on the top trends for renters in 2017 and learn firsthand how property managers can provide a better resident experience.
When, Why, and How to Best Survey Your Residents
You have a process for surveying residents, but what do you do with the feedback? Get survey tips and learn how to market improvements to your residents.
What NYC Residents Are Saying About Their Apartments
We surveyed NYC residents to see what they're saying about their apartments, landlords, and property managers. Read on to see what they had to say!
How Property Managers and Lady Liberty are Alike
What better way to celebrate Independence Day than to honor Lady Liberty and property managers?