Updater

For many in multifamily, the move-in process can be a make-or-break experience. At BRG Apartments, Kendra Miller, Portfolio Manager, knows just how critical it is to create a seamless move-in experience. She has a clear vision: leverage technology like Updater Pro | Onboarding to reduce stress for both residents and leasing teams. This approach not only improves operational efficiencies but also sets the tone for long-term resident satisfaction.

With such frequent cancellations, pre-leasing efforts suffered, leading to occupancy challenges and potential revenue loss. To address this, BRG Apartments turned to Updater, a move-in technology that streamlined communication and task management for new residents.

Kendra Miller, Portfolio Manager at BRG Apartments, knows that consistency is key to managing diverse communities successfully. With 11 communities in the Columbus and Dayton, Ohio markets, each with unique needs and resident expectations, maintaining a consistent and seamless move-in process is crucial.

Operational efficiency is critical for property management teams to maintain resident satisfaction while remaining competitive. At Vantage, a Bozzuto community, the implementation of Updater Pro | Onboarding has transformed the community’s move-in process, saving valuable time for leasing teams and providing a better experience for residents.

Vantage’s commitment to resident satisfaction starts the moment a new resident signs the lease. With the use of Updater Pro | Onboarding, a move management technology, the Vantage team ensures a smooth transition for residents. This technology allows for efficient document collection, utility setup, and communication between the leasing team and new residents.

Royce shares how Updater’s moving app made his cross-country move seamless, helping him tackle tasks like updating his address and coordinating logistics. Explore his journey to an stress-free relocation.

Follow Hadleigh’s story as she shares how Updater’s moving app helped her stay organized, save time, and simplify her move-in process. From task management to stress-free moving, it’s all in her journey.

Zachary shares his move-in story, highlighting the challenges he faced and how he navigated them to create a smooth and stress-free experience. Dive into his journey and what made his move successful.

In an industry where property management teams are juggling resident needs, maintenance, leasing, and administrative work, operational efficiency is key to success. For the Boathouse in Portland, Oregon, adopting technological solutions like Updater has helped them streamline processes, improve resident experiences, and make their day-to-day more manageable.

The key to resident satisfaction lies in a seamless move-in experience, a factor that has a powerful impact on lease renewals. Bill Brantley, the Assistant Property Manager at Boathouse understands that a positive move-in is more than handing over the keys—it sets the tone for the entire resident journey.

At Boathouse, a 133-unit community in Portland, Oregon, Assistant Property Manager Bill Brantley has witnessed first-hand how proptech solutions streamline operations, enhance resident experiences, and create lasting impacts for both residents and property management teams.

When it comes to creating an exceptional move-in experience, multifamily property managers have a choice: go for a dedicated, best-in-class solution like Updater, or opt for an all-in-one platform. Spoiler alert: our partners are glad they chose a resident-centric, tech-forward solution for a smooth and happy move-in experience.