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High apartment turnover costs? Reducing turnover starts at move-in

By Amy Alexander Published Sep 4, 2024 Updated Sep 4, 2024 By Jenna Weinerman Moving into a new apartment is a significant transition filled with excitement and stress. For residents, it’s…

renter moving checklist template

Streamline move-ins with a free 95-step renter moving checklist template

By Amy Alexander Published Aug 15, 2024 Updated Aug 15, 2024 By Jenna Weinerman 79% of residents satisfied at move-in remain satisfied at renewal (KingsleySurveys, 2023). Jenna Miller, Senior Director of Marketing…

Updater recommends helping residents feel settled in.

Understanding the psychology of settling in: key tips for leasing agents

By Amy Alexander Published Aug 15, 2024 Updated Aug 15, 2024 By Jenna Weinerman An Updater study from 2023 revealed that 70% of renters believe “settling in quickly” is the most vital element…

apartment move-in

New data reveals renters desire a streamlined move-in experience

By Amy Alexander Published Aug 15, 2024 Updated Sep 17, 2024 By Jenna Weinerman Consumers desire convenience, and for renters, this is especially relevant when the stress of moving feels like a substantial…

How leasing agents can save time (and sanity) by automating the move-in process

Automating the move-in process can save leasing agents time and reduce stress for all parties. Read 4 ways to automate the most stressful parts.

Webinar recap: data proves that move-ins drive satisfaction and renewals

By Jenna Weinerman Published Oct 26, 2023 Updated Dec 23, 2023 Moving can be one of life’s most stressful events, but it doesn’t have to be. In a live webinar held on October 24, 2023, three…

Get your move-ins right: The Move-In Effect report released

By Jenna Weinerman Published Oct 25, 2023 Updated Jan 6, 2024 By Emily Hassett We fundamentally believe that moving should be smooth and seamless for all parties involved. In the multifamily industry specifically,…

How Fairfield Residential and Updater transformed resident experience and efficiency

By Amy Alexander Published Oct 16, 2023 Updated Jan 4, 2024 By Emily Hassett Fairfield Residential, a prominent California-based real estate company and one of…

5 strategies to motivate multifamily leasing teams & prevent turnover

Leasing teams are the link between residents and management's goals. We discussed this with industry experts to identify challenges, strategies, and future possibilities that shape these essential teams.

Pillar Properties redesigned its move-in experience

Pillar Properties, a Seattle-based real estate company renowned for its commitment to resident satisfaction and vibrant communities, faced challenges in streamlining the onboarding process for new residents.

Madera Residential discovers a win-win for their resident and onsite team with Updater Pro | Onboarding

Madera Residential is a Texas-based property investment company that takes pride in managing 50 properties, 37 of which they own. With a core company value of CANEI (constant and never ending improvement), Madera embraces change and refuses to stick with the status quo.

5 takeaways from Multifamily Matchmaking: Finding your perfect partnership

A summary of our recent webinar where industry experts shared invaluable insights on the intricate art of cultivating and fostering partnerships in the multifamily industry.