DEELS Properties
"What we discovered is that making our move-in process easier could significantly decrease the level of stress our residents face. We think that the move-in experience determines the overall resident’s experience throughout the tenancy, and we must ensure that it starts off on the right foot. We were looking for a way to improve the move-in experience and reduce that move-in related stress, and then we found Updater." - Noam Hameiri, Senior VP of Operations
The Integral Group
"Updater is the best way we have found to keep applicants engaged with their soon-to-be new apartment home. We have customized each community’s Updater portal with specific information." - Jamie Lee, Director of Sales and Training
Oculus Realty
Oculus works with increasing numbers of millennials and other tech-savvy individuals, many of which expect a certain level of convenience. “By partnering with Updater, we’ve found an easy way to save our residents hours and headaches before they even move in,” says Meit. “We understand how stressful moving can be, and it’s important to us that we support our clients through the entire process.”
The Columns at Coldbrook Station
"We get fewer calls, fewer questions, and overall, experience way less confusion. In addition, because residents are able to set up their Resident Portal ahead of time, it saves the new resident and us a ton of time on move-in day!" - Kristine Bunting, Community Manager
CTL Management
Security Properties Residential
Seattle-based Security Properties says that offering Updater has "improved our move-in process tremendously."
Banner Property Management
We sat down with Banner's Director of Marketing & Revenue to learn that Updater eliminated many back-and-forth questions about moving from residents, but didn't change his teams' day-to-day at all.
The Laramar Group
Get the inside scoop from a Leasing Director at The Laramar Group as they share the secrets behind their thriving partnership with Updater.