Updater

Updater Pro | Onboarding has become a full-stop solution to providing an organized and stress-free experience for Cove move-ins. Residents have a system where they can easily see what tasks need to be completed before move-in, making the whole process straightforward and easy to manage, without delays.

Updater has taken over the Palladium team's welcome letters and streamlined the entire move-in process for future residents, with staff dubbing it an 'easy-to-use system that cuts work time in half.'

Updater Pro | Onboarding has become an essential tool in making move-ins as smooth as possible for the CRC team, helping remove stress from the already-stressful situation of moving, assisting in uploading docs for approval or denial, and keeping everyone on-task.

The team at Bozzuto found something special happening after piloting Updater Pro | Onboarding — they began to see firsthand how much easier it made move-ins — for both residents and her team.

With Updater Pro | Onboarding, the SRG Residential team has taken on a team member they never knew they needed, making move-ins, task completions and follow-ups easier than ever before.

Updater Pro | Onboarding has given the Middleburg Communities team a single, organized space to upload required documents and complete move-in steps, eliminating the need to search multiple places for information, which makes life easier for both residents and team members.

The marketing & property management strategy team at Sinatra & Co. set out to enhance resident experience — and found a modern, digital solution in Updater Pro | Onboarding, helping residents to easily onboard and coordinate their move-in tasks.

Ruben Longoria, Marketing Manager at Woodmont Real Estate Services, is no stranger to how hectic the moving process can be for new residents. To mitigate stress and setbacks, the team incorporated Updater | Onboarding Pro and discovered a solution perfectly matched to their mission.

The Century, an Avenue5 community in Portland, is experiencing significant improvements in their move-in process, thanks to Updater | Onboarding Pro. Both AJ Long, Property Manager, and Kaleen Perkins, Assistant Property Manager, have seen first-hand how the app is transforming their daily operations and enhancing the resident experience.

For leasing agents like Laura Magee and Marreona Fields, managing the complexities of resident move-ins was once time-consuming and stressful. But thanks to Updater | Onboarding Pro, that’s no longer the case. Updater is revolutionizing how leasing agents manage their work, while also making life significantly easier for residents.

For Mikey Guardado II, a Leasing Consultant at Avenue5 community The Century in Portland, the incorporation of Updater | Onboarding Pro has been like getting a personal assistant. His favorite time-saving, automated feature? The app's reminder emails — a pre-built, pre-scheduled series of emails that automatically kick-off a series of reminders once a resident commits to a property, based on their move-in date.

Marisa Powell, Community Manager at Madera Residential's the Barrow in Lewisville, Texas, has adopted a 'set-it-and-forget-it' approach to the move-in process since incorporating Updater | Onboarding Pro. Tasks that used to take hours – making sure residents had utilities transferred, completed paperwork, etc — has all become automated, so sending manual email reminders is a thing of the past.