Updater takes the move-in process from complex to simple at SRG Residential
For Sarah K., Community Manager at SRG Residential, managing move-ins used to look a lot like this: multiple steps to coordinate, follow-ups, and headaches. But when her team started using Updater Pro | Onboarding, everything changed.
“It’s the extra team member you never knew you needed!” she recently shared in a review on Revyse, a platform where multifamily operators can leave reviews of their software partners. “We use Updater to assist with organizing our applicants’ move-in tasks. Updater picks up their info, sends out an intro and list of requirements, and follows-up with reminders as necessary.”
What she appreciates most is Updater’s intuitive, user-friendly design.
“We were up and running in no time,” she says of incorporating the app. “That, plus all the time saved, make it an easy choice for managing move-ins.”
The organization and efficiency now allows the SGR team to focus on fun — creating a more welcoming experience for new residents.
When asked what Updater could improve, Sarah’s answer is simple: “I honestly can’t think of a single thing,” she says. Her recommendation is clear: “I would recommend Updater to all multifamily management companies.”
Thanks to Updater, SRG Residential has gained a trusted ‘team member’ that makes moving in smoother and stress-free for all.
