Video Interview: How to Become a Customer-Centric Business
In this video interview, we’ll hear from our own marketing team and a professor of marketing about why and how to start putting the customer at the center of your business.
Utility companies: what is a concierge?
Utility companies – help your customers with moving and home-related tasks by leveraging a concierge as a value-add.
Utility Companies: How to Evaluate a Mover Concierge Program
Here’s a list of the top questions to ask prospects as your utility searches for a concierge partner or call center.
How Proper Market Research Drives Utility Revenue
By conducting an ecosystem study, you can understand your business’ market as a network of participants and be able to influence the right actors at the right time.
Updater Partners with Pacific Gas and Electric Company
Updater partners with Pacific Gas & Electric Company (PG&E), one of the largest combined natural gas and electric utilities in the United States, to power its Home Connection program.