Meet Updater: Jaime Prisco, Customer Experience Associate

Say hello to one of our fabulous Customer Experience Associates, Jaime Prisco! As a New York native, Jaime knows a thing or two about moving and some ways to avoid disaster. Her creative and witty personality makes her the perfect fit to assist users in navigating and utilizing Updater. We caught up with Jaime to learn more about her and why she’d never tell you where she’d hide from zombies.

Where did you grow up?

I grew up on Staten Island. Yes, it’s a borough.

As a kid, what did you want to be when you grew up?

Indiana Jones. Still secretly hoping it can happen.

What are two personal tidbits about you?

1. I’m really into Halloween and always make my own costumes. Some of my favorites have been Xena and Mugatu.

2. After I was born, my mother changed how my name was spelled on my birth certificate so people wouldn’t think I was a boy. Not sure the rationale behind that.

Do you have a moving horror story?

During my last move, we had people coming in and out of my apartment. In the mayhem, I lost my cat and couldn’t find her anywhere. I assumed she ran outside since the door was open. We searched the entire building for her and couldn’t find her anywhere.

I had to bring some of my stuff to my new place so I figured I would unload the truck and then come back to find her. While I was unloading, my roommate said she had seen my cat in the apartment, so we went back but she was nowhere to be found. We heard meowing and found her in a weird hole underneath my kitchen sink. We then spent 45 minutes coaxing her out.

What’s your best piece of moving advice?

Invite all of the friends you have to help you! I usually bribe them with beer and pizza to get all hands on deck. It makes the moving process so much easier and then you all get to hang out afterward.

What’s the largest item you’ve ever had to carry on the subway?

Whenever I go home, I always have to carry an obnoxiously large bag on the subway to get to the ferry. One time, I thought it would be smart to take all of my laundry home so I could do it for free. It was a poor decision. I had a bag of clean clothes, a bag of dirty laundry, and a backpack. It was uncomfortable for everyone involved.

How many times have you moved?

Not many actually. I moved when I went away to college and then I lived at home for a while. Since then, I’ve moved twice.

You’re about to move. What would you make sure to never do again?

Wait until the last minute to pack. Both times that I’ve moved, I stayed up the entire night before, packing. Moving is already stressful. So that didn’t help!

What’s your favorite thing about working at Updater?

The hard-boiled egg machine, for sure. That, and the people.

What’s your favorite Updater feature? Why?

I love the tips and tricks that are offered within Updater. Moving is such a process and it’s really great to see all of the things you need to get done, presented so clearly. I can be a bit scatterbrained, so it’s really helpful for me to have a step-by-step guide on what needs to be done before a big move.

How did you come to work at Updater?

Luck! I was looking for a small team of people who really listened and respected each other. When I came in for my full-day interview, I felt comfortable right away. I knew that I would be able to learn a lot from the team.

What’s the best part about working on a small team?

Being able to get to know everyone. On large teams, it always becomes overwhelming to mingle with everyone. Working on a small team really allows you to form relationships with your co-workers, which is amazing!

What motivates you to come to work every day?

When you work with smart, passionate people, every day is a new learning experience. I really love that there’s always something to learn at Updater. Also, I love that everyone here is willing to be your teacher if you don’t understand something.

It’s the zombie apocalypse. Where do you hide?

I have watched a lot of Doomsday Preppers. The first rule, you never tell anyone your bunker location.

Which actress would play you in a movie about your life?

We look nothing alike, but someone who once worked with Drew Barrymore told me I reminded them of her. I think it’s because we have a similar lisp, ha.

What’s your favorite quote?

“Ain’t no sin to take off your skin and dance around in your bones.” -Tom Waits

What’s the first app you check in the morning?

Usually CNN or Instagram. It depends on how sleepy I am!

You have a time machine, but you can only make one trip. Where do you go?

Probably NYC in the 20s. I want an excuse to wear cool hats everywhere I go and see what a speakeasy is like!

If you could only listen to one song for the rest of your life, what would it be?

Heroes, by David Bowie.

You can only eat one food for the rest of your life. What is it?

Chicken parm hero. It has all my favorite things — bread, cheese, and sauce.

What do you do to unwind?

Lately, I have been going to see movies with live scores. It’s the best! I also do a lot of dance parties by myself in my apartment.

What’s your favorite fast food restaurant?

Taco Bell! When I was younger, there was one right around the corner from my house and I used to hang out there all the time. Sadly, it closed down. It was heartbreaking.

What are four things you can’t live without?

A not too hard but not too soft pillow, headphones, pizza, and my movie collection for when streaming just doesn’t cut it!

What’s your favorite Saturday Night Live skit?

Stuart Smalley! My dad always quotes it to me if I need some extra pep.