For Bozzuto sales and marketing teams, Updater is a user-friendly solution that helps future residents

A user-friendly platform designed to enhance the move-in process? Bozzuto’s The Berkleigh Community Sales and Marketing Associate Karon Taylor was sold from the first mention of Updater Pro | Onboarding.

“The purpose of Updater in our company is to have a user-friendly platform for our future residents to have access to, in their onboarding process,” she said recently in a review on Revyse, a platform where multifamily operators can leave reviews of their software partners. 

The digitized approach ensures that new residents have easy access to the information and tools they need to transition into their new homes smoothly. That means auto-prompted task and submission reminders, welcome letters, and to-do lists for future residents — who have so much on their plates already that these items often go missed or forgotten. 

“The thing I like most is how user-friendly it is,” she says of Updater’s interface. “And how it’s helped out with my team’s time-management.”

Updater has helped Karon and her team so much that she is confident in recommending it to other community teams and prospective residents alike. 

“I would recommend Updater to future residents and anyone in the property management field dealing with leasing,” she says. 

Thanks to Updater, Karon and her team are not just improving onboarding—they’re also creating a more welcoming community for future residents, one move at a time.

You can listen to Karen’s take in this video: