By Jenna Weinerman

Published Aug 15, 2024

Updated Aug 15, 2024

79% of residents satisfied at move-in remain satisfied at renewal (KingsleySurveys, 2023).

Jenna Miller, Senior Director of Marketing & Customer Experience at Bozzuto told us in The Move-In Effect report that the move is “a make or break moment in the journey.”

We have plenty of data to share, but it’s also common sense – smooth resident transitions are crucial for maintaining satisfaction and reducing turnover.

To support you in making moving smooth, we published a comprehensive renter moving checklist template to share with your renters. This customizable template, available as a Canva file, allows you to effortlessly incorporate your branding and make this a seamless extension of your company’s identity.

What’s included in the template

Our template is meticulously crafted to cover every aspect of the moving process and organized by weeks before and after moving day. You can expect it to encompass all the essential tasks residents need to complete before, during, and after their move – everything from confirming parking options for the moving truck to planning a garage sale, and from securing renters insurance to creating a moving day playlist.

How to use the template

Our renter moving checklist template is user-friendly and straightforward, ensuring that you can easily adapt it to your own specific needs. Here’s a quick guide on how to utilize this valuable resource:

• Access the template: Open the Canva template here.
• Customize with your branding: We’ve left a designated space on the top right of each page for your logo. Upload your logo into Canva and position it within the allocated area. This customization helps reinforce your brand presence and professionalism.
• Distribute to residents: Once customized, save the file as a PDF or print copies for distribution. The template’s flexibility allows you to share it digitally or in print, based on your preference. Consider making it look more appealing by having it professionally printed and bound. A sleek cover and high-quality paper can enhance the overall presentation, making it a beautiful and lasting resource for residents. If you don’t want to waste paper, you can distribute it digitally or leverage Updater to offer a move-in app.

When to share the template with residents

Timing is everything when it comes to providing resources to your residents. We recommend sharing the renter moving checklist at strategic points to maximize its effectiveness:

• During a tour: New research from RealPage revealed that 97% of renters are more likely to choose an apartment that offers a streamlined moving process. Show prospects you care about moving from the get-go.
• Upon lease signing: Introduce the checklist as a welcome resource upon lease signing. This proactive approach sets the tone for a supportive relationship and ensures residents have ample time to plan their move.
• Pre-move-in communication: A week before the move-in date, send a friendly reminder email featuring the checklist. This serves as a helpful nudge and reinforces your commitment to their smooth transition.
• Move-in day welcome package: Include a printed copy of the checklist in the welcome package you provide on move-in day. This tangible token not only assists with last-minute tasks but also demonstrates your thoroughness and attention to detail.

By leveraging our free renter moving checklist template, you can enhance your service offerings, foster stronger resident relationships, and streamline the moving experience. This investment in organization and communication will undoubtedly pay dividends through increased resident satisfaction and loyalty.

If you’re interested in a more dynamic moving checklist… like a moving app… Updater offers moving apps for residents (that can be customized with your own move-in tasks) and move-in technology to streamline your workflows. Click here and we’ll be thrilled to show you how it works.

Jenna Weinerman

Jenna is Updater’s VP of Marketing and a published ReloTech expert. She’s an endless seeker of knowledge, a lover of craft brews, and a huge Philadelphia sports fan. Follow her on X here.