Updater makes moves manageable at Woodmont Real Estate Services community

Ruben Longoria, Marketing Manager at Woodmont Real Estate Services, is no stranger to how hectic the moving process can be for new residents. To mitigate stress and setbacks, Ruben is constantly searching for ways to improve the resident experience and make moving as smooth as possible. And when he and his team discovered Updater Pro | Onboarding, they found a solution perfectly matched to their mission.

For Ruben, Updater quickly became a staple. He recently left us a helpful review on Revyse, a platform for multifamily operators to leave reviews of their software partners. Ruben wrote, “Updater truly helped simplify the moving process, improved efficiency in managing multiple tasks, and provided a better customer experience for residents.”

With the app, new residents at Woodmont communities can now manage all their moving tasks in one place, keeping everything organized. “Using Updater has been a game-changer, because it allows us to simplify the move-in process. All move-in tasks are set up in an easy-to-use platform,” he says. “It allows residents to manage everything — from updating their address to transferring utilities.” 

And the difference was noticeable immediately: residents were less stressed, and Ruben’s team was able to handle move-ins more smoothly.

But it’s not just the team at Woodmont who can benefit. Who should be using Updater, according to Ruben?

“Anyone looking to make the move-in process easier,” he says.