Operations streamlined significantly for Bozzuto management team after incorporating Updater
When it comes to managing the move-in process, Bozzuto’s Faraday Park General Manager Stacie D. has one thing to say about using Updater Pro | Onboarding: “Updater has kept us afloat.”
Stacie is no stranger to the challenges of managing a bustling community. With over 40 move-ins at a time to coordinate, she needed a solution that would streamline the process and enhance efficiency.
“Updater allowed us to streamline the move-in process for incoming residents — in submitting documents, account information, and other required move-in items,” she said recently in a review on Revyse, a platform where multifamily operators can leave reviews of their software partners.
And it’s been a game-changer for her team.
“I like that Updater keeps everything in one place, but also syncs with our property management system, Yardi, to transfer documents into individual resident files. It made keeping track of move-ins so much easier. It also enabled us to be more efficient with our time in sending out approval letters to new residents, and then create an easy task list for them to follow to prepare for move-in.”
It all allows her team to focus on what truly matters — making sure residents have a smooth transition into their new homes.
“Updater has saved us so much time! It’s less time spent on move-ins and more time spent with new prospects,” she says.
Stacie says she’d recommend Updater to any multi-family team that is managing move-ins. Now, Stacie and her team are not only keeping operations afloat, but are also creating a more organized and welcoming community for residents.
You can listen to Stacie’s take in this video:
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