Updater

By Adrianne Gallman

Published Jun 6, 2022

Updated Dec 26, 2023

Over a decade ago, we found the process of moving incredibly inefficient and painful, and we weren’t the only ones. Knowing there had to be a better way, we set out on a mission to completely re-imagine the experience of moving, turning a complex process into an easy (and perhaps even enjoyable), online experience. Updater provides a true one-stop-shop to help consumers who are moving organize and complete all moving-related tasks in one place.

Our partnerships with multifamily companies across the country allow renters to complete required move-in tasks, browse essential products and services for their new home, and purchase all in one place. Residents enjoy smoother, more organized moves and onsite teams enjoy less manual, tedious administrative processes around moving. Gone are the days when a resident shows up, moving truck in tow, to pick up keys without insurance, proof of utilities, or any other required documentation.

Updater partners with nearly half of the NMHC Top 50 and integrates directly with Yardi, Realpage, Entrata, MRI, and other core property management software systems.

Keep reading below or click here to learn more about our services for the multifamily industry.

How Updater works

When your community approves a future resident’s rental application, the information syncs directly into Updater. At that point, your future resident will receive an invitation to set up items for their move and complete your community’s unique move-in tasks within Updater.

Corporate and onsite teams both have access to an Updater dashboard to configure each community. Once configured, future residents will only see the providers you designate, including preferred renter insurance providers, TV/internet providers, and more.

As future residents complete move-in tasks, onsite teams will be able to track progress, review, and approve or deny tasks. For instance, if a resident submits a renters insurance policy that does not meet the requirements of your community, you can reject the task and send an alert to the resident through Updater.

Updater features two-way integrations with your core property management software to push and pull information seamlessly between your core software and Updater. For example, the integration with your payment portal allows your team to designate and collect move-in costs well ahead of move-in day.

But don’t just take our word for it, hear what our partners have to say

Our partners affirm, time and time again, that Updater is easy to use, saves onsite teams countless hours of administrative work – ultimately saving money on overhead – and drives revenue to ancillary partnerships.

Greystar

Wasatch

Bozzuto

Western Wealth Communities

Paradigm Management

Pillar Properties

Thank you to our multifamily partners

Last year, Updater assisted in over 25% of all U.S. household moves. To our partners, we thank you for joining us on this journey and for your support of our mission throughout the years.

Get in touch

We invite you to learn more about our services for the multifamily industry and book a demo to see more!

Adrianne Gallman

Adrianne is a marketing lead at Updater. She is based out of Austin, TX and enjoys traveling, interior design, and is a dog mom to a Jack Russell pup named Amelia Roo.