Introducing SSO and Auth0: your solutions for “login fatigue”

How many times have you forgotten a password? Same

How many times has a leasing teammate mentioned there are too many passwords? Too many to count.

Let’s fix this.

We are excited to announce the simultaneous release of Single Sign-On (SSO) and Auth0 passwordless logins for our partners. These new features offer a seamless, secure, and efficient way to access all Updater products without remembering passwords. 

Here’s the critical information:

Your login process will change on Tuesday, June 25, 2024. Here’s how to log in going forward:

1. Visit your company’s unique Updater login link. The link should look like this: yourcompanyname.updater.com 

2. Type in your email and click “Continue.”

3. You’ll receive a 6-digit code in your inbox. Copy and paste it in the field provided.

4. Click “Continue” to log in.

Introducing Auth0

Auth0 is a best-in-class identity platform that adds a layer of user authentication and authorization to your move-in processes. 

Logging in with Auth0 passwordless logins generates a temporary, encrypted security token (delivered by email) for your teams to verify their identity. This feature enhances the security of Updater’s legacy “login with password” system.

How Auth0 passwordless logins help your company:

  • Enhanced security: Passwordless login eliminates the risks associated with traditional passwords, providing an extra layer of protection for your data.
  • Improved user experience: Your teams will enjoy a smoother, faster login process without the hassle of remembering complex passwords (or any passwords, for that matter).
  • Operational efficiency: Streamline your leasing and move-in operations with quicker access and reduced downtime due to forgotten passwords.
  • Regulatory compliance and security best practices: Adhere to the latest security standards and regulations to future-proof your processes.
  • Enhanced accessibility: Ensure your teams can easily access Updater quickly and without friction.

Introducing Single Sign-On (SSO)

Single sign-on (SSO) is a critical part of almost every organization’s strategy for user management and authentication. Accessing company applications and tools through your business platform (Google, Okta, Azure, etc.) has become the de facto standard.

We are excited to announce that SSO is now available. SSO allows your tech and security administrators to manage access to your Updater solutions using a single set of credentials, reducing security risks created by weak or repeated passwords. Your teams can move securely between Updater solutions and other cloud services without providing credentials each time.

How SSO helps your company:

  • Centralized user management: Easily manage and control access to all Updater solutions from a single platform.
  • Increased security: Mitigate risks associated with weak or reused passwords.
  • Streamline your workflows: Enable your leasing teams to transition effortlessly between different applications and vendors.
  • Improve productivity: All those minutes spent trying to log in to various apps? We call that “the work to do the work.” SSO will eliminate it and your administrative overhead. 

“The deployment of Auth0 significantly enhances the security of our software and extends robust security measures, including SSO, to our partners who depend on Updater,” says Conor Sherman, Updater’s Chief Information Security Officer. “Auth0 represents our latest commitment to security investments, with additional advancements forthcoming.”

If you’d like to learn more or sign up for SSO, please get in touch with your Success Manager.

Next steps

Don’t wait – log in now and bookmark your new login link.

We hope these advancements will significantly improve your experience with Updater and reinforce our unwavering dedication to protecting your information.