Cincinnati Bell Internet Review

Cincinnati Bell has a longstanding history in the Cincinnati area, starting in 1873 as the first telephonic exchange in the state and 10th in the country. Known for its innovation the company has continued to grow and evolve. Today the company offers a variety of services including high-speed internet and covers more than 2,400 square miles in Ohio, Kentucky and Indiana.

Cincinnati Bell currently offers three high-speed internet packages delivered over a fiber network. Referred to by the company as Cincinnati Bell Fioptics internet, this service offers cutting edge performance.

Who is Cincinnati Bell internet for?

Cincinnati Bell Fioptics currently has three options when it comes to its internet plans.

The Fioptics 250 MBPS internet package can support homes that need bandwidth for up to 14 devices. With download speeds up to 250Mbps, everyone in your household will be able to do their favorite online activity like streaming movies or gaming at the same time with no lag or buffering. This package starts at $44.99/month and has a price lock guarantee for 24 months.

If your household needs more coverage for more devices, the Fioptics 500 MBPS package offers high-speed internet for up to 24 devices and download speeds up to 500Mbps. This plan is also an option for TV lovers since an Amazon Fire TV Stick 4K is included and this plan also offers a 12-month price lock guarantee at $55.99/month.

For households with more than 24 devices that love to stream movies simultaneously, video chat, stream music and play multiplayer online games all at the same time, the Fioptics 1 Gig plan has you covered. This plan offers download speeds up to 1000Mbps, $150 off your choice of smart home equipment and is eligible for a free Amazon Fire TV Stick 4K when you add Basic TV for $10 per month to the package. This plan starts at $79.99/month and has a 36-month price-lock guarantee.

All three Cincinnati Bell internet plans are eligible for their Premier Upgrade which includes whole-home WiFi, internet security with a password manager, 24/7 connected device support and repair protection for an additional $5/month.*

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Key considerations

How long is the price of each Fioptics internet plan locked in?

Fioptics 250 MBPS Plan: 24 months
Fioptics 500 MBPS Plan: 12 months
Fioptics 1Gig MBPS Plan: 36 months

Are there any data overage charges?

No. Cincinnati Bell internet does not have data caps on any of its internet plans.

Are there discounts if I bundle with other services (such as TV or phone)?

Yes. Cincinnati Bell currently offers one bundle option that includes internet, TV and home phone services.

Is there a monthly equipment rental fee?

Yes. There is an additional wireless gateway equipment fee of $9.99/month for all plans.

What is the cancellation policy?

Cincinnati Bell’s internet service can be canceled at any time without penalty.

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What others say about Cincinnati Bell internet

Since Cincinnati Bell is a regional service there have not been many reviews from industry leaders. However, in a 2022 review of best providers in Cincinnati, US World & News commended Cincinnati Bell for its affordable starting rates as well as having no data caps and no requirement for video or phone service.

Customer reviews from the Cincinnati Bell website describe the company as having professional technicians and reliable internet service with “low pings” and “no packet loss.”

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How does Cincinnati Bell internet compare to other providers?

Though internet service providers will vary by market a few of Cincinnati Bell’s main competitors are Spectrum, HughesNet, and Viasat. While all four companies offer starting prices between $39.99 and $49.99/month – HughesNet and Viasat offer much slower download speeds. On the other hand, Spectrum is the most comparable to Cincinnati Bell with a fiber network, download speeds up to 1000Mbps and no data caps or overage charges.

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*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 1/28/22.

Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.

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Cincinnati Bell Logo

Available download speeds 250-1000 Mbps

Plans as low as $44.99 /mo