Order Desk

Give your agents a better way to sell.

Equip your call center team with a guided ordering experience that surfaces the right offers, handles provider complexity, and turns more conversations into completed orders.

Three plan cards in an agent’s order desk, the highlighted middle one badged “Best match”: 2 Gig + Mobile Select, 2000 Mbps, $100 per month, with TV & Internet, a 54% save for 12 months, a fiber connection and a free mobile line, over View details and Add to order.

Commerce, solved

How it works

Order Desk gives call center agents one interface to sell internet, television, mobile plans, home security, and other supported services.

Check availability

Enter the customer’s address to identify available providers and services.

Compare options

Review plans, pricing, and promotions side-by-side.

Place the order

Configure the service and place the order through the selected provider flow.

Track the transaction

Follow progress after submission and see where the order stands.

Implementation

Customized to your sales process

Choose your offerings

Select the providers and service categories your agents will sell.

Configure the workspace

Updater sets up Order Desk around your agent workflow.

Launch with your team

Give agents one consistent process for selling and placing orders across providers.

Turn more customer conversations into revenue.

Give agents the tools to recommend the right offers, navigate provider complexity, and complete orders with confidence.

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