By Amy Alexander

Published Oct 2, 2024

Updated Oct 2, 2024

At Updater, we believe that resident satisfaction starts with a seamless move-in experience. That’s why we’re excited to share our latest feature article, How to Help Residents Feel at Home Faster: The Role of Move-In Technology, published in Multi-Housing News.

In this article, we dive into how automation and move-in technology—like Updater Pro | Onboarding—reshaped the move-in process throughout the multifamily industry. By streamlining the move-in process, we not only make life easier for leasing teams but also help boost resident satisfaction and retention.

Key insights include:

• 59% of residents satisfied at move-in are more likely to renew their lease.
• 97% of renters are more likely to choose an apartment that offers a streamlined moving process.
• Automated communications cut leasing team workloads by 6+ hours per week.

Want more data on how move-ins impact resident satisfaction? Read the full article: How to Help Residents Feel at Home Faster: The Role of Move-In Technology

Amy Alexander

A Seattle transplant, Amy is passionate about B2B marketing, having led go-to-market strategies for both Fortune 500 companies and startups. Outside of work, Amy enjoys an active PNW lifestyle which includes kayaking and skiing. She’s also a proud mom to her son, who is currently attending Oregon State University, go Beavs!