By Emily Hassett

Published Mar 15, 2022

Updated Dec 26, 2023

From stressful to stress-free, Updater’s new features for multifamily will bring bold new benefits to simplify the move-in process for residents and onsite teams.

The Updater team has spent the past 10 months consolidating 10 years of industry-leading experience into an even better Updater experience. We’re excited to share all the great things we’ve been working on to make the move-in process more simple and efficient than ever for your residents and onsite teams. 

Our latest product launch includes a plethora of time-saving features. Here are 7 of the biggest improvements:

1. Improved resident experience

We’ve given Updater a brand-new look and feel that your residents will love to use. Updater is available on both iOS and Android, as well as in any browser on any device.

2. Enhanced reporting

Imagine having the ability to live-track if a resident has transferred their utilities or secured the proper insurance. Updater lets your teams review and approve or reject move-in tasks completed by future residents in real-time.

3. Seamless integrations

Every time a resident completes a task in their Updater account, onsite teams will be able to track that activity inside a customized dashboard for their property. Updater’s two-way integrations allow us to securely push and pull important moving details to and from your core software, meaning your team can get back to leasing.

4. Make it yours

Customize your resident’s move-in workflows uniquely to your specific property requirements. Onsite teams can log into their dashboard and designate all property move-in requirements, such as renters insurance, utilities, etc. Choose from 15+ move-in tasks and customize them on property or resident level with custom instructions, workflows, or link-outs.

5. Preferred providers

Introduce new residents to your preferred providers for everything from TV and internet to renters insurance. They’ll love the fully-integrated browse-and-shop experience for each product and service.

6. Provider integrations

Updater directly integrates with the most popular providers across the country for TV and internet, moving services, insurance, and utilities. These integrations provide a smooth selection and purchase experience that saves your residents time and money during the moving process.

7. Clear communications

Updater turns your static welcome letter into a welcoming digital experience for residents. Send your custom welcome letter with one-click and give your residents the tools they need to finish move-in tasks faster.

If you’re currently an Updater partner, please reach out to your Success Manager or contact us at [email protected] to schedule a walk-through of the new experience, learn how to customize your properties, and unlock all the new features. Not a partner and want to learn more? Click here.

Emily Hassett

Emily is a Senior Marketing Manager at Updater leading all real estate marketing initiatives. Outside of work, you can find Emily traveling, trying new coffee shops and restaurants, or petting every dog she walks by.