Fairfield Residential Participates in Updater Case Study
by Ash Bell
After fully deploying Updater’s suite of moving tools to all residents moving into and out of each of their 240 properties, Fairfield Residential – #14 on NMHC’s 2016 list of Top 50 Managers – participated in Updater’s first ever case study to discuss their 6-month results.
“Updater is a one-stop-shop for all of our residents’ moving needs. It’s also a very low maintenance product and has proven to be a great resource not only for our residents, but for our associates as well.”
The results? During a 6-month period, over 70% of Fairfield residents used Updater to streamline their move. By offering Updater, Fairfield saved their residents over 7,000 phone calls and emails, totaling over 16,000 hours on time-consuming moving-related tasks, such as securing renters insurance, connecting utilities, forwarding mail, updating many accounts/records, and more.
Click here to read the full case study.
