Why Realtors Need Digital Concierge Programs
Earlier this week, we were featured in an article on NewHomeSource on how digital concierge programs like Updater are gaining more and more traction among real estate professionals. The article focuses on how implementing a robust concierge program adds value to your business by creating stronger ties with your clients from the start to well after the finish of the transaction.
Having worked with over 250 brokerages across the country, this couldn’t ring more true for us. We’ve seen first-hand how Updater’s concierge program is an excellent way to stay in touch with clients and even generate repeat business. Our client, Anthony Lamacchia, Broker/Owner of McGeough Lamacchia Realty Inc. in Waltham, Massachusetts, says in the article, “Anything we can do to make the process easier [for clients] is a good thing.” Added Joe Houlihan, managing partner of Houlihan & O’Malley, “Offering concierge services has really boosted [our] reputation from seller to seller–and referrals drive a lot of business.”