As a “company of people,” Banner Property Management puts an emphasis on employee and resident satisfaction. Since 1989, they’ve made it their mission to acquire, nurture, and manage multifamily properties while keeping residents at the center of their intentions. Beyond fun events for residents like movie nights and root beer float days, Banner also cares deeply about making move-in a positive experience for everyone.

We sat down with Michael DeFrang, Director of Marketing and Revenue Management at Banner, to discuss streamlining the move-in process for residents, their adoption of Updater, and how they engage residents and site teams on a daily basis.

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See firsthand what Updater can do to improve your resident experience and streamline the move-in process.