Property Management Case Study: Pillar Properties

Named #1 in the U.S. for resident satisfaction*, Seattle-based Pillar Properties employs a unique, "quietly awesome" approach at every level of engagement. Pillar develops, owns, and manages apartment residences that express the unique personality and vitality of Seattle’s signature neighborhoods. They were recently ranked #546 on the 2016 Inc. 5000 list of America’s Fastest-Growing Private Companies — up from #874 in 2015.

Because Pillar cares about resident satisfaction and providing the best possible experience, they rolled out Updater's next-level suite of moving tools to residents across their 7 properties. Here are the results: