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How does Cox compare to Verizon Fios internet?

Regardless of what you like to do with an internet connection, you might find some plans from Cox and Verizon Fios meet your needs. But what is the difference between these internet service providers (ISPs)? While Verizon Fios offers fast internet using 100% fiber optics, Cox offers affordable cable and fiber internet packages and reliable internet speeds for every household. Here, you will find all the details for Cox internet and Verizon Fios to help you make a sound selection!

Who Cox and Verizon Fios internet are for

With Cox internet, you can get a wide range of packages at affordable prices. The internet plans from Cox start as low as $29.99 and offer download speeds of 25Mbps. If you use a lot of internet for video streaming, gaming, remote learning, or working from home, the high-speed plans offered by Cox might be better options for you.

While Cox offers multiple internet packages at affordable prices, Verizon Fios provides fiber internet plans with faster download and upload speeds. For instance, the starting package from Verizon Fios gives you 300Mbps of download and upload speed at $49.99/month. Therefore, if you’re looking for an internet connection with faster speeds at lower monthly costs, you may want to go with Verizon Fios.

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Key considerations

  • The starting package for Cox is $29.99 and offers a download speed of 25Mbps, whereas the starting package for Verizon Fios is $39.99 and provides 300Mbps of download and upload speeds.
  • While Cox internet runs on a cable connection, Verizon Fios uses a fiber-optic network that can provide faster and more reliable download speeds.
  • Both Cox Communications and Verizon Fios offer phone service and TV service that can easily be paired with your internet.
  • If you’re looking for a gigabit connection, Verizon Fios has a more affordable plan compared to Cox as it offers 300Mbps of download and upload speeds with unlimited data at the price of $39.99.
  • While Verizon Fios offers higher download speeds through its fiber network, it is not available in all areas. Cox, on the other hand, is available in 19 states.
  • Cox internet plans come with a data cap, whereas all Verizon Fios plans are unlimited.*

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What others say about Cox and Verizon Fios internet

Cox has a pretty good track record of customer satisfaction. According to the American Customer Satisfaction Index 2021, Cox was rated 63/100. With an average score above 700 on a 1,000-point scale, it performed even better in the JD Power customer satisfaction ranking that compares all ISPs on performance, reliability, customer service, and billing. Moreover, if you have fiber internet in your area, you can expect a decent speed with Cox.

In comparison, Verizon Fios performs better in customer satisfaction ratings with a score of 71/100 in the American Customer Satisfaction Index 2021. It also tops in the latest customer satisfaction ranks of JD Power.

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How do Cox and Verizon Fios internet packages compare?

Cox and Verizon Fios offer different plans that vary based on your location. The chart below compares some of the most popular available plans as of 2022.*

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*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 2/1/22.

Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.

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