Armstrong Internet Review
When it comes to cable internet services, there are several big names in the space, including Cox, Mediacom, Spectrum, Xfinity, and others. However, big providers don’t often reach out to regional and rural areas, and this is where Armstrong comes in. It offers wide coverage in many rural areas and it has been around ever since it was started in 1943.
In this guide, we have listed the key information for Armstrong’s internet service as well as expert reviews to help you choose whether to opt for it or not.
- Who is Armstrong internet for?
- Key considerations
- What others say about Armstrong internet
- How does Armstrong internet compare to other providers?
Who is Armstrong internet for?
Armstrong internet covers rural areas and states that many internet service providers (ISPs) don’t cover. It caters to all types of internet users, and its coverage extends across six states and over 600 zip codes nationwide. It has the greatest availability in western Pennsylvania, mainly in and around its home city of Butler. But Armstrong internet service also reaches select areas within Pittsburgh and the surrounding suburbs. So whether you live on a farm or within the city, you can rely on Armstrong’s fast internet services to carry out your day-to-day tasks.
Armstrong also has a small and emerging fiber-optic network, which will allow it to increase its user base slowly. Although its pricing is considered slightly higher than most providers, it doesn’t have any unexpected increases in pricing or charge hefty equipment/installation fees.
If you are a gamer who needs high internet speeds, a content creator who needs seamless internet for live streaming, or a stay-at-home mom who relies on YouTube for entertainment throughout the day, Armstrong offers speeds up to 500Mbps.
Key considerations
How long does Armstrong internet’s contract last?
The best thing about Armstrong internet is that it doesn’t bind you with any contract. Whether you opt for a prepaid or postpaid option, you can get internet service without a contract and end your subscription whenever you want.
Is there a price lock-in for Armstrong internet?
When you set up your account and start using Armstrong internet services, you can expect to pay the same fees for up to six months, after which your monthly fees might increase.
Are there any additional equipment charges?
Armstrong internet provides you with all the equipment you need for smooth and seamless connectivity without any additional or hidden charges.
Do you have to pay data overage charges?
Apart from its Zoom Extreme packages, Armstrong internet plans have data caps between 300GB and 2TB. Once you exceed the data cap, you can get in touch with customer service and pay $20 for each 100GB you want to add. Alternatively, you can pre-pay $15/month to get 100GB of extra internet. You can also add an unlimited extension for $100/month.
Are there any discounts when I bundle internet with phone and TV?
Armstrong internet enables you to bundle your phone and TV services with your internet package.
Can I use my existing modem?
You may choose to use your own modem while having the Armstrong expert install your connection. However, Armstrong internet equipment is highly certified and meant to provide you with the highest and most seamless speeds.
Can I cancel my account at any time?
Armstrong internet doesn’t require any contracts when you opt for its services, which means that you can cancel your account at any time without any additional charges or penalties.
What others say about Armstrong internet
Armstrong internet has been one of the top choices for people who don’t get fiber-optic and satellite internet connectivity in their respective locations. However, there’s not much customer satisfaction data on Armstrong, which makes it difficult to get an overall sense of what customers think of its internet service.
Even though Armstrong is not a BBB accredited business, it does have an A+ rating with the Better Business Bureau. Here are some things people say about Armstrong’s internet service:
- Armstrong internet plans are “a touch higher than you’ll see from larger cable providers,” according to a CNET review. It also comes with data caps. However, it provides fast, reliable speeds and also provides you with equipment.
- Most Armstrong internet users have been with the service provider for more than five years, and one such user mentioned on Yelp that they never had any issues with the internet service going down. They also noted that Armstrong customer service is always helpful and willing to get stuff done.
- In another review, one customer appreciated Armstrong for its awesome customer service. They said, “If I had a problem, 9 out of 10 times it was resolved with a phone call. If not, the tech support arrived the next day.” Another user mentioned that the company always compensated their bill whenever downtime was incurred.
How does Armstrong internet compare to other providers?
Armstrong internet has a simple and comprehensive process for signing up. Along with this, it has four internet plans that are easy to understand. All packages feature whole-home coverage with simple monitoring and control using the Plume HomePass app.
Even though most people consider Armstrong internet to be slightly expensive, many users on review sites mention that the quality of its services, and the speed of its internet, justify the pricing. Compared to other ISPs, Armstrong internet not only provides better coverage in rural regions but also 24/7 free technical support so you don’t have to wait when you need answers fast.
The pricing for Armstrong internet plans ranges between $35 and $90, and Armstrong provides you with a special discount for the first three to six months, after which the price increases (around $10/month).
Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.
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