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How does Spectrum compare to Cox internet?

Curious what internet and TV plans are available locally?

Enter your address to find out what providers and plans are available to you.

Shopping around for internet providers? Spectrum and Cox are two internet service providers (ISPs) that offer all-around services for individual users and small families.

What is the availability of Spectrum vs Cox? Spectrum provides internet access in 44 states and offers a free modem and fast upload speeds, while Cox operates in 19 states and offers numerous internet packages, including good entry-level plans.

Who Spectrum and Cox internet are for

Cox offers six plans: an entry-level internet plan that offers 25 Mbps for $19.99/month ($29.99 in some areas), two plans (Essential 50 and Preferred 250) with speeds ranging from 50 Mbps to 250 Mbps for $29.99 to $49.99/month (pricing is $39.99 to $59.99/month in some areas), a 500 Mbps plan, and a 1000 Mbps plan for $99.99/month.*

Spectrum offers three plans: an entry-level internet plan that offers up to 300 Mbps for $49.99/month, a 500 Mbps plan for $69.99/month, and a Gig plan for $89.99/month.

Individual users or small families that enjoy lite TV streaming, web surfing, and connecting fewer than 5 devices at once don’t need the fastest internet on the market. The Spectrum and Cox entry-level plans are a good option for doing these activities.

Gamers, remote workers, and TV buffs may need faster speeds to do their activities without internet issues and connect up to 10+ devices. Cox and Spectrum offer good options for you, such as high-bandwidth internet plans with up to 1 Gig.

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What others say about Spectrum and Cox internet

In the J.D. Power 2021 U.S. Residential Internet Service Provider Satisfaction Study, Spectrum received a better customer satisfaction rating than Cox in the South, West, and North Central regions. Meanwhile, Cox scored better customer satisfaction ratings in the East region.

  • Spectrum ranked #3 in the South, with a score of 725 on a 1,000 point scale, and Cox ranked #6 with a score of 707. 
  • Spectrum ranked #4 in the West region with a score of 711, and Cox ranked #7 with a score of 696. 
  • Cox ranked #3 in the East with a score of 708, and Spectrum ranked #4 with a score of 676. 

In the American Customer Satisfaction Index study, Spectrum and Cox scored 63/100 in customer satisfaction rating.

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How do Spectrum and Cox internet packages compare?

Cox and Spectrum offer several internet plans that are a perfect fit for individual users, small families, and more:

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*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 1/27/22.

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Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.

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