Spectrum Internet Review

If you’re shopping for an internet service provider (ISP) that offers reliable internet, no data caps, and the potential to bundle with TV and telephone, Spectrum could be worth considering. It’s one of the largest residential cable internet providers with service patches in 41 states, and it boasts relatively competitive pricing.

Spectrum internet offers speeds up to 1000Mbps with no data caps, as well as convenient self-install options and the option to bundle with Spectrum wireless phone services and TV for added savings. However, speed can vary greatly depending on where you are located.

Who is Spectrum internet for?

Spectrum internet plans are good for general residential customers looking for basic internet with no data caps, or for customers who need TV, phone, and internet for the best price. The Spectrum internet packages include:

  • Spectrum Internet with up to 200Mbps ($49.99/month)
  • Spectrum Internet Ultra with up to 400Mbps ($69.99/month)
  • Spectrum Internet Gig with up to 1000Mbps (prices vary)*

Standard-speed Spectrum internet is good for the everyday user who may use their internet for basic streaming or supplying internet to a few devices. However, customers with greater needs for something like gaming or home-based business should opt for the higher-speed service packages.

All Spectrum internet plans come with the caveat that internet speeds may vary, no matter which plan you choose. Additionally, Spectrum plans are contract-free, which means you can cancel at any time without the worry of being charged a fee.

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Key considerations

One thing to keep in mind about Spectrum internet services is the fact that prices are not locked in. Rates for different packages can change after 12 months of service. If you don’t go for self-install, you may also face installation fees to get the services started. Equipment, such as a Spectrum Wifi router, may also come with an additional charge unless you sign up for services during a promotional period that involves a free router.

Spectrum offers primarily cable internet, but Spectrum fiber internet is available in some areas. The difference between the two can mean the difference between access to high and consistent speeds.

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What others say about Spectrum internet

Spectrum internet services actually rank relatively high on customer satisfaction surveys. The overall customer satisfaction index ranking across all regions from J.D. Power was between 676 and 725 out of 1,000 in 2021. As far as in-home Wifi quality, Spectrum internet reviews are mostly positive. Charter Communications’ Spectrum received a quality score of 69 out of 100 for in-home Wifi quality, according to the American Customer Satisfaction Index.

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How does Spectrum internet compare to other providers?

One of Spectrum’s primary competitors is Xfinity, which is also a cable internet supplier and is available in most states across the country. While Xfinity plans tend to run slightly cheaper than Spectrum, Xfinity also doesn’t offer unlimited data use without an additional monthly fee.

Another major competitor in some areas is AT&T Internet, which is fiber internet with faster speeds than cable and possibly more reliable speeds.

Want to learn more about available home internet options or compare other internet providers? We can help! You can also enter your address below to see what plans are available in your area.

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*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 1/12/22.

Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.