A Guide to Buckeye Broadband Compatible Modems

You’ve signed up with Buckeye Broadband, a localized internet service provider (ISP) that serves parts of Iowa and Michigan, and it’s time to complete the process by securing a modem. Finding Buckeye Broadband compatible modems is simple when you know where to look, and you don’t need to look further than this guide outlining a variety of options.

Routers you can purchase through Buckeye retail

Save yourself the hassle of trudging from one electronics store to another to find gear for your internet setup. Buckeye Broadband offers some modems and routers through their retail stores.

Data and phone compatible

When you sign up for an internet plan, it’s important to know that not all modems can perform the same functions. For instance, when you’re on an internet plan that includes data and phone, be sure to get the right modem to accommodate both services. Routers that accommodate both services from Buckeye Broadband include:

Arris TG3452

Also known as the Arris Touchstone TG3452 Cable Voice Gateway, this modem can support downstream of up to 5Gbps and upstream of 1Gbps and allows frequency ranges of both 2.4GHz and 5GHz. Its phone capabilities include two foreign exchange subscribers (FXS) ports of carrier-grade voice over internet protocol (VoIP), allowing for seamless calls.

For those who require cabled connections, the modem provides a 4-port gigabit Ethernet router. Apart from this, it offers 32×8 structured code quality assessment method (SCQAM) data over cable service interface specifications (DOCSIS) version 3.0. This allows increased data rates and supports internet protocol version 6 (IPv6), which means fast internet whether you’re streaming a movie or having a video conference call from your remote office.

Hitron CODA 4582

Right off the bat, the CODA 4582 offers DOCSIS 3.1, which allows faster internet speed whether you’re uploading or downloading and can support download speeds of up to 10Gbps. It supports both 2.4GHz and 5GHz which allows for more range. Of course, the range and speed will also depend on your ISP and which internet package you choose. While it offers DOCSIS 3.1, it’s still backward compatible with DOCSIS 3.0 in case you don’t need the newest standard.

Hitron CODA 4589

The CODA 4589 adds something extra that comes in handy for those who rely on voice services: two high-definition voice ports. DOCSIS 3.1 ensures fast internet while the bonded multimedia over coax alliance version 2 (MoCA 2.0) port ensures high-speed, high-quality internet for when you want to watch that video in 4K ultra-high definition (UHD).

Data only

When you simply want to get onto the internet for an intense gaming session or to binge the latest series on Netflix, a data-only modem might work best.

Hitron CODA 45

The CODA 45 starts off with a DOCSIS 3.1 bang but includes DOCSIS 3.0 compatibility as well. The two-gigabit Ethernet ports ensure wired networks get the best speeds, so you won’t experience any lag or internet service interruptions.

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Other supported modems

While Buckeye Broadband retail stores provide a few modem options, there are several Buckeye Broadband compatible modems available through other suppliers, which opens you up to more options. Especially if you already have one of these modems in your possession, and you’re looking to switch to Buckeye Broadband internet service.

Data and phone 

A seamless combination of streaming and telephone solutions in one jam-packed modem.

Arris TG2472G

The TG472G offers impressive speeds, from the 1750Mbps Wi-Fi speed to the 960Mbps DOCSIS downstream. DOCSIS upstream sits at 240Mbps and the device supports both 2.4GHz and 5GHz. Two telephone lines ensure telephony is no problem and four Ethernet ports ensure wired networking is a breeze. There is also a battery backup in the event of a blackout.

Arris TG3452A

Also known as the Touchstone TG3452A, this model offers 2×2 orthogonal frequency-division multiplexing (OFDM) and orthogonal frequency-division multiple access (OFDMA) DOCSIS 3.1 channels, which not only provides groundbreaking speeds but is also suitable for multiple users. It also supports DOCSIS 3.0.

The 4-port Ethernet router setup allows for gigabit speeds, providing access to stable yet fast speeds to wired networks. Dual-band frequencies ensure greater performance with different types of media. With the right line speed, this device can support a data rate of up to 5Gbps.

Arris TG862G

This modem is ideal for lower line speeds and can support up to 120Mbps upload and 320Mbps download speeds, depending on the ISP. It is compatible with DOCSIS 3.0 and includes a backup battery. There are two voice lines and four ports for wired connections.

Arris TM3402A

Also known as the Touchstone TM3402A, this is a telephony modem that provides high-speed internet too, all in one modem. It is DOCSIS 3.1 and DOCSIS 3.0 compatible, providing more range in terms of speeds. The device can accommodate gigabit data services, which makes it the ideal companion for small offices and households with high streaming demands. The backup battery provides up to eight hours of active use and 24 hours on standby. Wired connections have access to four-gigabit Ethernet ports and this device can support a 5Gbps downstream data rate.

Arris TM822G

Compatible with DOCSIS 3.0, the Touchstone DOCSIS 3.0 8×4 Embedded Multimedia Terminal Adaptor (EMTA) TM822 is not just a mouthful when it comes to its name, it also provides a steady bunch of features. Two lines of primary VoIP and ultra-high-speed data allow for a great internet and home telephony experience. The modem can receive downstream channels of up to 1GHz which improves line quality. It also offers multiple battery pack options.

Hitron CGNVM 2559

As a DOCSIS 3.0 compliant model, users can expect great internet speeds from the CGNVM 2559, as well as two FXS for telephony use. The device supports 2.4GHz and 5GHz to accommodate various types of media. It can also receive 960Mbps over its 24 bonded channels. Wired clients have access to four-gigabit Ethernet ports for a streamlined home or office network.

Data only

You know the drill, no telephony support here, just pure internet connectivity.

Arris CM820A

The Touchstone DOCSIS 3.0 8×4 Ultra-High Speed Cable Modem CM820 offers support for line speeds of around 300Mbps – or a bit higher if you’re in EuroDOCSIS mode. It’s designed to support households and small offices that have low bandwidth requirements.

Arris DG2470A

The DG2470 starts off with a bang with its interface speeds. For starters, there’s the Wi-Fi speed capability of 1750Mbps while the DOCSIS downstream is at 960Mbps and upstream 240Mbps. It’s DOCSIS 3.0 compatible and provides 24×8 channel bonding, which allows ultra-fast speeds.

Arris DG3450

The Touchstone DG3450 supports high-speed and high-performance internet demands thanks to DOCSIS 3.1 and the full capture bandwidth tuner. As can be expected from this caliber of modem, there are four-gigabit Ethernet ports for high-speed wired connections. The device is designed for enhanced application support and can accommodate multiple operator-controlled configuration options, making it the ideal networking modem for a high-demand household or small office.

Arris DG860P2

DOCSIS 3.0 and 8×4 channels can accommodate good speeds on mid-range line capacity of up to 320Mbps download and 120Mbps upload. Ideal for moderate home internet or small office use.

Arris TM804G

Touchstone DOCSIS 3.0 8×4 Embedded Multimedia Terminal Adaptor TM804G might be listed under the data-only modems, but that might be an honest mistake as this mighty little modem offers up to four lines of carrier-grade VoIP. The only explanation is that the telephony options aren’t supported by Buckeye. It’s DOCSIS 3.0 compatible with the added bonus of PacketCable 1.0 and 1.5 compliance, and PacketCable 2.0 support as long as there’s a firmware upgrade. This allows speeds greater than 300Mbps. It allows 6, 12, 18, and 24-hour battery backup options.

Technicolor CGM4231

Here’s another modem that gets listed under the data-only modems because the telephony portion is not supported by Buckeye. The CGM4231 offers high-seed internet support thanks to its DOCSIS 3.1 compatibility and there’s the automatically switchable diplexer that allows you to control the up-and downstream. External battery packs are available for this modem.

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Important considerations about Buckeye Broadband compatible modems

Before opting to buy a modem for your Buckeye Broadband internet service, it’s important that you consider your needs and infrastructure prior to your purchase. The following aspects might come into play when choosing your modem:

  • Your line speed
  • How many users will need to use the modem
  • Whether you will have multiple devices connected through a wired connection
  • Whether your internet needs requires access to a device that’s DOCSIS 3.0 or 3.1 compatible
  • Your telephony needs and how many lines you would require
  • Whether you will require high-speed internet along with phone options

Another important thing to remember for those who opt for Buckeye Fiber is that it requires an optical network terminal (ONT). Buckeye uses a specialized ONT that can’t be purchased in stores and will be provided by the ISP itself, at no additional cost to you.

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Frequently asked questions (FAQs)

Can I use my existing modem and/or router with Buckeye Broadband?

While ISPs provide internet to customers, they use different methods to get the internet to the customer. This could mean a few settings that differ and not all modems and routers can accommodate all the various settings. The Buckeye Broadband list of approved modems and routers has been tested and complies with Buckeye’s requirements.

Does Buckeye Broadband sell modems?

Yes, they do. They also allow you to source your modem from other suppliers and provide a list of approved devices, many of which have been included in this guide.

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*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 5/17/22.

Team Updater

Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.

*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 3/16/22.