Industry insights blog

The ideas that shape the future of our industry.

Five leadership lessons multifamily can steal from sales (courtesy of Kevin Ducey’s conversation with Tony Sousa)

Five leadership lessons multifamily can steal from sales (courtesy of Kevin Ducey’s conversation with Tony Sousa)

Regional Sales Director at Updater, Kevin Ducey’s interview with Tony Sousa, Entrepreneur and Multifamily Influencer, is packed with lessons that… Learn more
What great sales leadership can teach multifamily about resident satisfaction

What great sales leadership can teach multifamily about resident satisfaction

When Kevin Ducey, Regional Sales Director at Updater, sat down with Tony Sousa, Entrepreneur and Multifamily Influencer, the conversation wasn’t… Learn more
Where to find Updater in 2026: Our event lineup (so far)

Where to find Updater in 2026: Our event lineup (so far)

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Turn your customers into a growth channel

Turn your customers into a growth channel

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Distributing complex commerce

Distributing complex commerce

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Scaling complex commerce, explained

Scaling complex commerce, explained

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Client Story: Driving scale through distribution in Updater’s Marketplace

Client Story: Driving scale through distribution in Updater’s Marketplace

How a leading national TV & Internet provider scaled mover acquisition—without adding headcount or costs—by joining Updater’s Marketplace. By reaching… Learn more
Why Updater is free to multifamily teams, and why that’s a good thing

Why Updater is free to multifamily teams, and why that’s a good thing

It’s a fair question. In multifamily tech, “free” can sometimes mean limited functionality, future upsells, or hidden fees. But with… Learn more
Move-in day matters: Turn first impressions into resident satisfaction (without burning out teams)

Move-in day matters: Turn first impressions into resident satisfaction (without burning out teams)

Move-in day shouldn’t be an exercise in logistics. It’s one of your biggest opportunities to set the tone for the… Learn more
Best practices for Custom Tasks (Now with more flexibility)

Best practices for Custom Tasks (Now with more flexibility)

Custom Tasks just got an upgrade. You can now add up to 7 custom tasks (up from 3) in Updater… Learn more
Updater wins three Revyse Best of Category Awards in Move-In

Updater wins three Revyse Best of Category Awards in Move-In

We’re thrilled to share that Updater has been named a 2025 Revyse Best of Category Award winner — not just… Learn more
Buckingham and Updater converge to deliver a standout move-in experience

Buckingham and Updater converge to deliver a standout move-in experience

At Buckingham, move-ins aren’t just a task on a checklist for him — they’re the foundation of long-term resident satisfaction.… Learn more