Industry insights blog
The ideas that shape the future of our industry.
Introducing the Internet Store in ChatGPT: Updater’s first agentic app
May 21, 2026
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Verizon 5G Home Internet now offered by Updater
May 21, 2026
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Updater achieves SOC 2 Type 2 examination for security
April 20, 2026
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What we’ve learned about writing resident welcome letter emails
March 25, 2026
Moving is stressful. Even in the best-case scenario, residents are juggling logistics, deadlines, and uncertainty all at once. That’s why… Learn more
Telecom isn’t ecommerce – it’s infrastructure
March 17, 2026
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Updater recognized by major TV & internet providers for multi-year sales & activation excellence
March 12, 2026
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Monetize move-in: embed TV and internet plans in your leasing flow
February 10, 2026
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The real risk in switching property technology
January 31, 2026
Most community teams don’t avoid new technology because they’re resistant to change. They avoid it because they’ve lived through bad… Learn more
What actually drives resident satisfaction during move-in
January 31, 2026
Move-in day is rarely simple. When something goes wrong, residents don’t think about systems or software choices. They think: “I… Learn more
Not everything needs to be a platform in multifamily
January 31, 2026
If you work in multifamily, you’ve probably heard some version of this pitch: “One platform. Everything connected. No more juggling… Learn more
Five leadership lessons multifamily can steal from sales (courtesy of Kevin Ducey’s conversation with Tony Sousa)
December 15, 2025
Regional Sales Director at Updater, Kevin Ducey’s interview with Tony Sousa, Entrepreneur and Multifamily Influencer, is packed with lessons that… Learn more
What great sales leadership can teach multifamily about resident satisfaction
December 15, 2025
When Kevin Ducey, Regional Sales Director at Updater, sat down with Tony Sousa, Entrepreneur and Multifamily Influencer, the conversation wasn’t… Learn more