Xfinity Internet Review

With 26.9 million residential customers at the end of 2020, Xfinity is the most popular internet broadband provider in the United States. Xfinity internet can be found in 39 states as well as Washington, D.C. With many of the company’s subscribers receiving services through a broadband connection, but Xfinity does have fiber optic cable in some areas.

Xfinity is one of the biggest and most reliable internet service providers (ISPs) on the market, but are they the right choice for you?

Who is Xfinity internet for?

Xfinity has several service tiers so customers can find plans with the amount of bandwidth they want and not pay for more capacity than they need. Because of this, Xfinity can meet the needs of individuals and families who have careful budget limitations.

Xfinity’s basic plan starts at 50Mbps and costs $19.99/month in the Western US and $25/month in the Central region. This speed tier is enough for 2-3 devices to stream content at the same time. Families with multiple people working from home or several students can go with a slightly faster plan that provides 100Mbps for $45/month in the Central US, $83.95 in the Northeast and $39.99 in the West. Customers who need a little more speed, like households with several devices online at simultaneously, can choose the next tier which gets you 300Mbps for $55/month in the Central US and $49.99/month in the Northeast and West.

However, Xfinity can also work well for people who want the highest speeds and most bandwidth. Xfinity internet has plans that offer 1200Mbps, which is more than enough for the heaviest gaming, downloading the largest files, and the most users streaming at the same time. It costs $75/month in the Central US, $89.99/month for Northeast customers and $70/month in the Western US.*

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Key considerations

Do I have to deal with data caps?

Yes. If you fall in the Central or Western US coverage regions, Xfinity internet has a monthly data cap of 1.2TB, but that will be more than enough for most individuals and families. If you live in the Northeastern US, you can look forward to unlimited data with all Xfinity internet plans.

Does Xfinity offer no-contract plans?

Yes, they do. No matter where you live, the cost for Xfinity internet service varies based on whether you choose a contract or are willing to pay a little more per month for a no-contract option. However, the contract options tend to come with more perks and better deals.

Does Xfinity have Wi-Fi hot spots?

Yes! Xfinity has millions of hotspots located throughout its service areas in the US. These allow you to enjoy fast and free internet wherever you see a network called xfinitywifi or XFINITY SSID.

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What others say about Xfinity internet

Comcast Xfinity scored 67/100 in the American Customer Satisfaction Index amongst internet service providers. This rating marks Xfinity as the third-highest performing ISP in the United States.

According to J.D Power’s 2021 U.S. Residential Internet Service Provider Satisfaction Study, Xfinity ranks 2nd in the East with 725 points out of 1000, 3rd in North-central with 716 points, 2nd in the South with 740 points, and 3rd in the West with 723 points.

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How does Xfinity internet compare to other providers?

In comparison to other ISPs such as Cox, AT&T, and Spectrum, Xfinity remains competitive from a price, speed, and bandwidth standpoint. Its starting price is the same as Cox internet and less expensive than AT&T and Spectrum. Xfinity internet is available in 39 states, which is more coverage than Cox and AT&T currently have and when it comes to download speeds, Xfinity leads the pack.

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*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 2/16/22.

Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.